We don’t currently have any fully accessible bedrooms, as all of our accommodation is located at least one floor above ground level.

We don’t have a lift in the house. However, our team are always on hand to assist with luggage and help make your arrival as comfortable as possible.

Wine, Champagne, flowers and chocolates are all available to order in advance. If you’d like to order any of these items, we’d appreciate it if you give us 1 week’s advanced notice.

Check in is from 3pm and check out is at 11am.

Yes, you can always request this directly with our reservations team, who will be happy to advise on availability.  

We charge a 50% deposit. Rooms and stays booked as part of a special promotional offer should be paid in full upon booking and are non-refundable, but they can be transferred to an alternative date.

We would appreciate it if you could give at least 72 hours’ notice if you need to cancel your reservation. A cancellation fee of £20 per person will be charged for no-shows, late cancellations or significant amendments with less than 72 hours’ notice.

Please note that on special event dates (Guest chef nights, cooking classes, etc.) the full amount of the event will be charged if cancelled with less than 7 days notice. No shows or significant amendments to the reservation will incur the same charges.

Please contact reservations@penmaenuchaf.co.uk if you have a query regarding your booking.

We understand that plans can change, and our cancellation policy is designed to offer flexibility wherever possible.

• Cancellations made more than 14 days prior to arrival will receive a full refund of the deposit paid.
• Cancellations made between 14 days and 72 hours before arrival will result in the deposit being retained, to be used towards a future stay at Penmaenuchaf, subject to availability.
• Cancellations made within 72 hours of arrival, or in the case of a no-show, will be charged in full.

For bookings with a total of more than 6 room nights – as a one-room or a multi-room booking – we require at least 21 days’ notice for cancellations and return of deposit. Please contact our reception team for more details.

100% Pre-Payment / Non-Refundable Bookings

Selected rates, promotional offers and special packages require full payment at the time of booking. These bookings are strictly non-refundable and non-transferable. In the event of cancellation, amendment or non-arrival, the full payment will be retained.

Where stated at the time of booking, date changes may be considered at the hotel’s discretion and subject to availability, but this cannot be guaranteed.

Christmas Getaway Break – Deposit & Cancellation Policy

A 50% deposit is required at the time of booking to secure your Christmas Getaway stay.

• Non-refundable balance payments are due 8 weeks before arrival.
• Cancellations made more than 8 weeks before arrival will receive a full refund of the deposit paid.

New Year’s Eve Celebration Stay – Deposit & Cancellation Policy

A 50% deposit is required at the time of booking to secure your New Year’s Eve Celebration stay.

• Non-refundable balance payments are due 8 weeks before arrival.
• Cancellations made more than 8 weeks before arrival will receive a full refund of the deposit paid.

We welcome young people aged 16 and over to stay with us. As a small country house set high in the mountains of Eryri National Park, the experience at Penmaenuchaf is designed around atmosphere, adventure, romance and immersive stays in nature, and is therefore best suited to adult guests and older teenagers.

Penmaenuchaf is an adult-focused mountain retreat. Overnight stays are available for guests aged 16 and over, helping us preserve the intimate and relaxed atmosphere that defines the house and its remarkable setting in the mountains.

Yes, guests of all ages are very welcome to join us for lunch and afternoon tea. It is a lovely way for families to enjoy the house, gardens and surrounding mountain views, even if they are not staying overnight.

Dinner at Penmaenuchaf reflects the same romantic and grown-up atmosphere enjoyed by our resident guests. For this reason, dinner reservations are available for guests aged 16 and over.

Our mountain setting naturally lends itself to romantic escapes and experience-led visits, from exploring the surrounding landscape by day to relaxed evenings enjoying the house and its hospitality. Welcoming guests aged 16 and over helps us maintain the intimate and atmospheric experience many guests come here to enjoy.

Breakfast: 8:00am-10:00am
Lunch (Thursday – Sunday): 12:00pm – 2:00pm (please note, last orders for the lunchtime Tasting Menu is at 1pm)
Dinner (Daily): 6:30pm – 8:30pm
Lounge Menu (Daily): 12:00pm – 7:00pm
Afternoon Tea (Daily): 3:00pm – 5:00pm

Sunday Lunch: 12:00pm – 2:00pm

All our food is prepared on the premises so we can cater for most dietary requirements with notice. Please do advise our staff of any dietary requirements and allergies when booking.

Yes, room service is offered at Penmaenuchaf, with our Lounge Menu available between 12pm – 8pm.

Yes, our Lounge Menu offers lighter dishes and is available from 12pm – 8pm

No, we don’t offer corkage.

Yes, both the Afon Restaurant, Afternoon Tea and our bar and lounge menu are open to non-residential guests. 

Yes, well behaved dogs (and their owners, of course) are very welcome. We have five dog-friendly bedrooms, and these rooms must be booked directly with the reservations team – they cannot be booked online. Please get in touch via email or phone to enquire about options for dog-friendly rooms. 

We kindly request that owners are considerate and respectful of other guests, as not everyone likes dogs. The upkeep of the hotel and the grounds is also an important consideration.

We’re able to offer informal dog-friendly dining in one of our lounge spaces, where you can enjoy food from our Lounge Menu.

Unfortunately your dog cannot join you in the restaurant. (We also offer the restaurant menus in a dog-friendly dining space, pre-booking advisable, which is available for breakfast as well as lunch and dinner).

We charge £25 per dog per night. Your dog will enjoy our doggy towels, blanket and very special treats.

Whatever kind of event you’re looking to plan, Penmaenuchaf can provide the perfect venue and unrivalled personalised service for all your important occasions and celebrations throughout the year.

We can offer special packages for private dining and exclusive use, as well as larger meetings and weddings – and we’re always happy to talk through exactly what you’re looking for.

Yes, Penmaenuchaf is a perfect location for a wedding and we love to host them and help our guests plan their dream wedding. Our dedicated events team can help you plan your dream day, and we offer fully bespoke packages. See our wedding brochure here and get in touch to chat to our team today. 

We have on site car parking, including accessible spaces at the front of the hotel.

While we have several beautiful communal lounges to relax in, these spaces are intentionally TV-free to preserve the calm and character of the house.

You can find our hotel at: Penmaenuchaf Hotel, Penmaenpool, Dolgellau, Gwynedd, North Wales, LL40 1YB.

You can email our reservations team through reservations@penmaenuchaf.co.uk, or give us a call on +44 (0)1341 212121.

Grove of Narberth is owned by Neil Kedward and Zoe Kedward, founders of the Seren Collection, a group of award-winning Welsh hospitality venues. 

The hotel is entirely non-smoking, including balconies and the terrace.

We have fridges and safes in all rooms.

Room televisions offer Freeview channels. We don’t currently provide Sky Sports.

Yes! Make the most of your stay at Penmaenuchaf with one of our seasonal offers.  

Yes, we have many different types of gift vouchers, from dining experiences, to overnight stays, to special events. Vouchers have a 12 month validity unless for a specific event or special offer. They can be purchased in a special presentation envelope directly from our reservations team, or bought online, with postal, email and download options for delivered.  

Penmaenuchaf is perfectly placed for walking, cycling, fishing and sightseeing across Eryri National Park.

The beaches of Barmouth and the Welsh coastline are just a short drive from the hotel.

Our team can recommend walking routes, fishing spots, cycling trails and cultural attractions throughout the region.