Terms & Conditions

Hotel Bookings

Deposits

We charge a 50% deposit. Rooms and stays booked as part of special promotional offer should be paid in full upon booking.

Cancellation Policy

We understand that plans can change, and our cancellation policy is designed to offer flexibility wherever possible.

• Cancellations made more than 14 days prior to arrival will receive a full refund of the deposit paid.
• Cancellations made between 14 days and 72 hours before arrival will receive a credit for the full booking amount, which can be used towards a future stay at Grove, subject to availability.
• Cancellations made within 72 hours of arrival, or in the case of a no-show, will be charged in full.

For bookings of two rooms or more, stays of three nights or more, special events, public holidays or discounted offers, these terms will apply unless otherwise stated at the time of booking.