Terms & Conditions

Hotel Bookings

Deposits

We charge a 50% deposit. Rooms and stays booked as part of special promotional offer should be paid in full upon booking.

Cancellation Policy

In the event of a cancellation made within 5 days of arrival, guests will be responsible for payment in full.  For bookings of 2 rooms or more, and/or 3 nights or more, and/or special events, public holidays or discounted offers, we require a minimum of 14 days’ notice of cancellation or amendment of any reservation, otherwise guests will be responsible for payment in full.

Festive season packages and some special events have individual cancellation policies, which will be listed on your booking confirmation.